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CX data analytics and segmentation

“For sure, CX is all about clients. But you won’t get off the starting blocks without the essential raw material: CX data and analytics.

Adam Grainger

How it works

1. Data preparation

CX data and analytics

2. Data mining and analytics

CX data and analytics

3. Client segmentation

CX data and analytics

What we do

  • Work with you to define, clean and consolidate your CX data
  • Interrogate it to release its insights about your clients’ needs
  • Employ cutting-edge data analytics to identify segments of clients with different needs, and combine with marketing disciplines to help staff associate with each segment

Why Accomplish is a good choice

Use CX to secure competitive advantage