Client Behavior Benchmark – an Insider’s View

Every quarter, Accomplish benchmarks the client experience of asset management firms from around the globe.

We look end-to-end – from digital and in-person engagement to sales conversion, client service, and relationship management.

Here’s an insider’s view of 5 of the 30 recently unearthed insights, focusing on the early stages of the client journey.

Send us a message if you have any questions about any of this, or CX benchmarking in general.

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Adam Grainger

Behavioral analytics | Business intelligence | Asset management
Intermediary Client Behavior Benchmark

Intermediary Client Behavior Benchmark

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asset management CX Data Readiness Check - free tool

Asset Management CX Data Readiness Check

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Fundamentals of CX for B2B asset managers 2024 update download

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