Measure, compare and predict your client experience

At Accomplish, we run the Behavioral Benchmark.

Designed for asset managers by asset managers, it is a revolutionary business intelligence tool that completes a firm’s BI by combining behavioral analytics with segment-specific client journeys.

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Trees planted so far!
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Trees planted so far!

“This is exactly the type of data we've been looking for – clients, markets, and competitors.”

A Head of Analytics and Insights

Humans are tricky creatures

We all know that actions speak louder than words. This makes data on client behavior the essential complement to client feedback.

Benefits of behavioral benchmarking

✓ Complete your business intelligence with behavioral data.
✓ Optimize for behavioral differences.
✓ Manage and improve the different aspects of your CX.
✓ Connect your distribution strategies.
✓ Alleviate clients’ survey fatigue.

“This is ‘miles ahead’ of anything else. Everybody wants to know this.”

A Global Head of CX

For most asset managers, client experience has become THE reliable differentiator

Over-supply of investment products has shifted bargaining power to clients. Like you, they are consumers in the experience economy too, so they can recognize good client experience as well as its absence. This has driven demand for CX from B2B asset management firms. Unlike other ways to make your firm stand out, the experience you give to your clients is entirely under your control. We all know that “what gets measured gets managed,” so if you want to manage your CX, you must measure it. Exploit the benefits of the Behavioral Benchmark

Ways to engage

behavior-driven distribution strategy
News
Adam Grainger

The behavior-driven distribution strategy

The annual planning season will soon be upon us but as Mike Tyson put it, “everyone has a plan until they get punched in the mouth.” Will you set yourself up to respond to the punches more effectively than your competitors? A behavior-driven distribution strategy is a cost-effective way to achieve this in a volatile environment: exploit causal relationships between client behaviors across segments, markets, and competitors.

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our latest milestone -1,500 trees
News
Adam Grainger

Our latest milestone – 1,500 trees

We are thrilled to announce that our Nurturing the Future project has hit its latest milestone – 1,500 trees planted! And we wanted to take this opportunity to give you a round-up of its achievements and next milestone.

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Get in touch

Want to know more about asset management behavioral benchmarking? Send us an e-mail. We would love to hear from you. Or follow us on LinkedIn.